Can I return my blanket for a full refund if...
- I hate it
- It shows up damaged
- It was a gift and I don't want it
- I changed my mind after opening it
The answer to the above questions is a resounding YES! As long as it is within 30 days of purchase. All we want in this world is for our customers to be happy and satisfied. You can click the "Submit a Request" link at the bottom of this page or in the upper right corner and we’ll be in touch. You can also contact us at firstname.lastname@example.org and we'll get the process going straight away!
- I slept in it for a full weekend camping and I don't feel like keeping it
- My BFF's dog threw up on it
- I lost it somewhere
- I got too close to the campfire and it caught fire
The answer to the above questions is: no. We gotta draw the line somewhere, so please use your best judgment when reaching out about refunds. We understand that stuff happens, but we do stand by our products and our policies!
If you purchased your blanket from someone other than gorumpl.com, you need to initiate the return with that company! Of course, let us know if you have any questions at email@example.com.
Note: Rumpl does not pay for shipping on international returns, exchanges or replacements.