Rumpl offers free shipping for orders over $49 being sent anywhere in the lower 48 states. We use UPS SurePost as our trusted partner and orders typically take 4-7 business days to deliver. Our warehouse is located in North Las Vegas, Nevada, so orders on the West Coast will typically arrive a day or two sooner than the East Coast.
UPS SurePost uses UPS as a primary carrier and USPS for final deliveries in some cases. If you receive a tracking number for USPS (usually does not include any letters), reach out to our team at email@example.com with your Rumpl.com order number and our team will get you your UPS tracking number as soon as possible.
Our customer support hours are 8 AM - 2 PM PST from Monday to Friday and we typically respond within 2 hours.
PO Box Friends: Please note that you must enter a physical address as your shipping address if you'd like to take advantage of the free shipping option!
If you need a package expedited, there are options at checkout for you to choose from. We offer FedEx 2 Day and Overnight shipping domestically, if the order is placed before 10 AM PST. Please keep in mind all weekend orders will not ship until Monday.
NOTE: Overnight shipping placed before 10 AM PST on Fridays will arrive on Monday.